Website design for Milford Haven businesses.

Milford Haven’s waterfront combines places to visit with a working maritime setting. For a business with more than one audience, the website brief should make those differences explicit. A member of the public and a commercial buyer may need very different information.

For example, a visitor-facing business might prioritise opening times, access and booking information. A supplier might need to explain its capabilities, project requirements and the person or team a buyer should contact. We would agree the appropriate routes for your business rather than making every visitor work through the same page.

A commercial enquiry form can ask about the service required, location, timescale and a short description of the work. It should avoid collecting documents or personal information that is not needed for the first conversation.

If your current process involves repeated emails, we can assess whether a better form is sufficient or whether a customer portal would be justified. Permissions, file handling and integration with your existing tools need to be part of that decision.

For a business people visit, outdated hours, menus or booking links can undo an otherwise useful website. An agreed update process should say who supplies changes, who publishes them and how external booking services are managed.

We can discuss managing the website and related accounts, with responsibilities and recurring costs made clear. Graphic design and photography can be considered alongside that work when they support the site.